Competency/NGRI (Not Guilt by Reason of Insanity) Process

Connecticut Department of Corrections April 2022

Exposure & Response Prevention with Development & Use of Fear Hierarchy

Connecticut Department of Corrections March 2022

Cognitive Behavioral Therapy (CBT)

Connecticut Department of Corrections February 2022

Understanding & Treating Borderline Personality Disorder

Connecticut Department of Corrections January 2022

Co-Occurring Axis I & II Disorders & Behavioral Management Plans to Reduce Self-Harm & Disruptive Behavior

Connecticut Department of Corrections December 2021

Sex Offender Treatment & Assessment

Connecticut Department of Corrections November 2021

“Suicide Prevention”

Substance Abuse & Mental Health Services Administration (SAMHSA) February 2020

“Mandated Reporting”

Connecticut Department of Children and Families February 2020

“Psychological First Aid (PFA)”

The National Child Traumatic Stress Network (NCTSN) February 2020

“CPR (Cardiopulmonary Resuscitation) Recertification”

American Red Cross February 2022

“Removing Biased-Based Inequities”

National Emergency Number Association January 2021

“COLLECT/NCIC Recertification”

Connecticut Police Academy December 2020

Hostage Negotiation

Police Group January 2021

Crimes in Progress

Police Group January 2021

Emergency Medical Dispatch Recertification

International Academy of Emergency Dispatch August 2020

MPDS Choking Protocol

International Academy of Emergency Dispatch August 2020

Line of Duty Suicide

APCO Institute May 2020

Situational Awareness

APCO Institute March 2020

After a Critical Incident

APCO Institute February 2020

MPDS Chest Pain/Chest Discomfort

International Academy of Emergency Dispatch January 2020

MPDS Heart Problems/A.I.C.D.

International Academy of Emergency Dispatch January 2020

Basic Medical Knowledge

United Communications Solutions LLC January 2020

Law Enforcement Specialty Units

APCO Institute December 2019

Mayday/Send Backup

APCO Institute November 2019

Active Aggressor Training

CT Dept. of Emergency Services & Public Protection October 2019

Locating People

APCO Institute October 2019

Determining Status of Breathing

International Academy of Emergency Dispatch September 2019

Cardiac/Respiratory Arrest/Death

International Academy of Emergency Dispatch September 2019

Response to Mass Casualty Incidents

APCO Institute July 2019

Protecting Law Enforcement Responders

Powerphone Inc. June 2019

Tactical Dispatch

APCO Institute May 2019

MPDS Diabetic Problems Protocol

International Academy of Emergency Dispatch May 2019

Domestic Violence Intervention

Powerphone Inc. April 2019

Emotionally Disturbed Persons

APCO Institute March 2019

Suicide Intervention

Powerphone Inc. February 2019

FEMA (Fed. Emergency Management Agency) ICS (Incident Command)-200

US Dept. of Homeland Security Emergency Management January 2019

Disasters and the Dispatcher

Powerphone Inc. January 2019

Human Trafficking

APCO Institute January 2019

Protecting the Vulnerable

APCO Institute November 2018

MPDS Overdose Poisoning Protocol

International Academy of Emergency Dispatch November 2018

Intent to Kill

APCO Institute September 2018

Team Building

APCO Institute September 2018

Opioid Overdose

International Academy of Emergency Dispatch August 2018

Community Service & Public Education

APCO Institute July 2018

Psychiatric/Abnormal Behavior/Suicide Attempt

International Academy of Emergency Dispatch June 2018

Emotional And Psychological Disorders

Connecticut Interlocal Risk Management Agency May 2018

Active Shooting response

Powerphone Inc. May 2018

Aftermath of a Tragedy

APCO Institute April 2018

Dispatcher Ethics in Public Service

Connecticut Interlocal Risk Management Agency April 2018

911 Liability

Powerphone Inc. March 2018

MPDS Headache Protocol

International Academy of Emergency Dispatch March 2018

Using the Agonal Breathing Diagnostic Tool

International Academy of Emergency Dispatch March 2018

Understanding Headache and Stroke

International Academy of Emergency Dispatch March 2018

Carbon Monoxide Inhalation (HAZMAT/CBRN)

International Academy of Emergency Dispatch February 2018

Overcoming CPR Barriers

International Academy of Emergency Dispatch February 2018

Empathy in the Workplace

APCO Institute February 2018

CISS User Search Training

Criminal Justice Information System December 2017

NexGen 911 Systems

AT&T August 2017

Connecticut State Police Weapons Database Training

Connecticut State Police Dispatcher Training Academy August 2017

Offender Based Tracking Systems

Criminal Justice Information Systems June 2017

CT DSET (Div. of Statewide Emergency Telecommunication) Telecommunicator Training

CT Department of Emergency Services and Public Protection June 2017

COLLECT Certification Training

CT Dept. of Emergency Services and Public Protection February 2017

CPR (Cardiopulmonary Resuscitation) Certification

American Red Cross February 2017

Emergency Medical Dispatch Certification

International Academy of Emergency Dispatch January 2017